Privacy Policy

Welcome to Santorini Luxury Roses (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://santoriniluxuryroses.com (the “Website”), whether you are browsing or engaging with our services.

If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Who We Are

Santorini Luxury Roses
Email: santoriniluxuryroses@gmail.com
Phone/WhatsApp: +30 697 180 7126

We are the data controller responsible for your personal data collected through this Website.

2. What Personal Data We May Collect

Directly Provided Data:
When you contact us, fill out a form or send a message (e.g., request a quote, ask questions, contact by email/WhatsApp), we may collect:

Name
Email address
Phone number
Any message or information you include

Automatically Collected Data:
When you visit the Website, we may also collect:

IP address
Browser and device information
Pages visited and time spent
Referrer webpage
Session and analytics data

This data may be collected via cookies or similar tracking technologies.

3. How We Use Your Personal Data

We use your personal information only when we have a legal basis, such as for:

Responding to your inquiries and providing services
Communicating about bookings, questions or service-related updates
Operating and improving our Website
Complying with legal requirements

We will never sell your personal data to third parties.

4. Cookies and Tracking

We use cookies and similar technologies to collect certain technical and usage data. These help us:

Remember your preferences
Understand how the Website is used
Provide basic functions like contact forms

You will be asked for your consent for cookies that are not strictly necessary. Cookies cannot run before consent is granted.

For more details, see our Cookie Policy (when available).

5. Legal Basis for Processing

We process your data under legal grounds including:

Consent — when you agree to cookies or submit information voluntarily
Contractual necessity — when data is needed to provide a service you requested
Legitimate interests — for improving and maintaining the Website

6. Data Sharing and Disclosure

We may share your personal data:

With service providers who help us operate the Website (e.g., hosting, analytics)
If required by law or legal process
With your explicit consent

We do not share or sell data for marketing without your permission.

7. Data Retention

We store your personal data only as long as necessary for the purposes described here or as required by law. You can request deletion at any time.

8. Your Rights (GDPR)

If you are located in the EU, you have rights including:

Accessing your personal data
Requesting correction or deletion
Withdrawing consent
Objecting to or restricting processing
Data portability
Filing a complaint with a data protection authority

To exercise any of these rights, contact us at the email above.

9. Security

We take reasonable technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access.

10. Children

The Website is not intended for children under 16. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this policy from time to time. We will post the revised version on this page with a new Last Updated date.

Contact

If you have questions about this Privacy Policy, you may email us at: santoriniluxuryroses@gmail.com